Terms & Conditions
These Terms (“Terms”) govern your use of the GilluTV mobile application, website and related services (the “Services”) operated by Shri SuperShastra Enterprises LLP (“Company”, “we”, “us”, “our”). By creating an account or using the Services, you agree to these Terms.
1. Eligibility and who may use GilluTV
GilluTV is designed for children, but the account holder must be a parent or legal guardian aged 18 or over. Children should not create accounts on their own. If you create a kid profile, you confirm that you are the child’s parent or legal guardian and that you accept these Terms on the child’s behalf.
2. Accounts and login
You may sign in using a phone number (OTP) or a Google account. You are responsible for keeping your phone, SIM, device and parental PIN secure and for all activity under your account. Tell us promptly at supershastra@gmail.com if you think your account has been used without permission.
3. Parental responsibility
You are responsible for supervising your child’s use of the Services. The Parent Zone and parental PIN let you restrict purchases, subscription management, settings and profile switching; please choose a PIN your child cannot guess and do not share it. Content is curated by us, but no filter is perfect, so please review what is suitable for your child.
4. Content and licence
All videos, audio, stories, games, artwork, characters, logos and software in the Services are owned by or licensed to the Company. We grant you a limited, personal, non-exclusive, non-transferable licence to view and use the Services on your own devices for non-commercial family use. You may not copy, record, download, redistribute, publicly perform, sell or create derivative works from the content except as the app expressly allows (for example, offline features if provided).
5. Paid plans, subscriptions and billing
- Some content is locked and requires a paid plan or subscription. The price, billing period and what is included are shown in the app before you buy.
- Payments are processed by Google Play Billing or by our payment processor (for example Razorpay), under their terms. We do not store your full card details.
- Unless the plan says otherwise, subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel from your Google Play subscription settings (or as shown in the app) to stop future renewals; you normally keep access until the end of the period you already paid for.
- If we offer free trials or promotional prices, the length, conversion date and renewal price are shown at purchase.
- Refunds follow the policy of the store or payment processor used for the purchase. We can help verify your subscription status but cannot override their decisions.
- Prices, plans and benefits may change. Where required by law or the store, we will give notice before a material change applies to you.
- Subscriptions are personal to the account that bought them and may not be shared or resold.
6. Acceptable use
You agree not to:
- Reverse engineer, decompile, modify or attempt to extract source code from the app, except where the law allows it
- Bypass or interfere with parental controls, payments, content protection or security features
- Record the screen, scrape or redistribute our content, or use automated tools to access the Services
- Use the Services for anything unlawful, harmful, deceptive or abusive, or introduce malware or attempt unauthorised access
7. Third-party services and links
The Services rely on third parties such as Google (sign-in, billing, notifications), SMS providers and payment processors, and may link to third-party sites. We do not control them and are not responsible for their content, availability or practices.
8. Availability and changes to the Services
We aim to keep the Services running but do not promise that they will be uninterrupted or error-free. We may add, change or remove content and features at any time, including content you have already viewed.
9. Disclaimers
The Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the extent permitted by law, we do not guarantee that the Services will always be available, secure or free of errors, or that they will meet every child’s needs.
10. Limitation of liability
To the maximum extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill arising from your use of the Services. If liability cannot be excluded, our total liability is limited to the amount you paid us for paid Services in the three months before the claim, or INR 0 if you used only free features, to the extent permitted by law.
11. Suspension and termination
We may suspend or end access if you break these Terms, for suspected fraud or abuse, or for security or legal reasons. You may stop using the Services and delete your account at any time. Sections that by their nature should continue (such as ownership, disclaimers and liability) will continue after termination.
12. Privacy
Your use of the Services is also governed by our Privacy Policy.
13. Changes to these Terms
We may update these Terms from time to time by changing the effective date above. If a change is material, we will tell you in the app or on the website. By continuing to use the Services after a change, you accept the updated Terms.
14. Governing law and jurisdiction
These Terms are governed by the laws of India. The courts having jurisdiction over the Company’s registered office will have jurisdiction over disputes, to the extent permitted by law.
15. Contact
- Email: supershastra@gmail.com
- Entity: Shri SuperShastra Enterprises LLP
- Address: Prestige Wellington Park, Gangamma Circle, India